9. The Hand-Off
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AIA+2030 Session IX
The Hand-off + Staying in Shape: Operations, Maintenance + Education

Design intent is important, but at the end of the day, how the building actually performs is really what matters. The closer the match between predicted and observed performance, the more likely a client will be happy. This session will explore the tools available to an architect to help match performance with expectations, including building commissioning, maintenance staff and occupant training, and building performance monitoring. Using building performance data to validate and improve on design and construction decisions will also be explored—providing a strong tool for iterative learning and innovation.

AIA+2030 Learning Objectives
  • Explain the benefits of monitoring, evaluation, and education to design firms, clients, and building occupants.
  • Explain and advocate for commissioning on projects.
  • Instruct building maintenance and operations staff on optimizing building performance.


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